FAQ — Essential Communication Strategies

Question 1

What causes poor cell signal inside buildings?

Accepted Answer

Modern building materials — including energy-efficient glass, concrete, metal framing, and low-E window coatings — block or absorb radio frequency signals.

Question 2

What is ERRCS and why is it required?

Accepted Answer

ERRCS stands for Emergency Responder Radio Coverage System. It ensures that police, fire, and EMS personnel can communicate on their radios inside your building during an emergency.

Question 3

What is a hosted phone system?

Accepted Answer

A hosted phone system delivers business phone service over your internet connection rather than traditional copper phone lines.

Question 4

Can I keep my existing phone numbers?

Accepted Answer

Yes. Number porting allows you to transfer your existing business phone numbers to the new hosted system. The process typically takes 7–14 business days.

Question 5

What does the consultation process look like?

Accepted Answer

We start with a discovery call to understand your building, your current challenges, and your goals. You receive a written proposal with a recommended solution, scope of work, and fixed pricing.

Frequently Asked Questions

Indoor Cellular Signal

Public Safety & ERRCS Compliance

Hosted Phone Systems

Working With Us

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